Items in your Shopping Cart will remain until they are purchased or removed.
Options in the Shopping Cart
There are two ways to find items on canelostore.com: You may search for items using a Keyword or Item Number in the search box, or browse our site by using the navigation links at the top of the page.
If you would like more information about an item you see, simply click on the item. This will take you to a Product Detail page that provides a complete product description, product reviews from other customers, and additional products that we recommend.
To add items to your Cart, follow these steps:
Credit cards accepted:
The status of your order is supplied by canelostore.com. It represents the progress of your order between the time it is placed and the time it ships from our warehouse. To find the status of your order:
Please note: Order information may take up to 1 hour after your order is placed before it is displayed in your order history.
State laws require that we charge applicable sales tax on orders shipped to the following states:
Arizona, California, Colorado, Florida, Georgia, Hawaii, Illinois, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington, and Canada.
During checkout, you will be prompted to choose a shipping method for your item(s). (Please note, some items may offer only one shipping method.)
Generally, you will have the option of upgrading your shipping method for faster delivery. If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 10:00 AM. PST or your order may not be processed until the following business day. (Business days are Monday-Friday, excluding federal holidays within the United States.)
Enjoy free standard shipping when you place an order over $60 online at canelostore.com.
Delivery of your items will vary depending on your location and designated shipping method. Typically, items leave our warehouse within 1 business day and arrives 2-5 business days after they have shipped. Business days are Monday-Friday, excluding federal holidays within the United States.
Orders or parts of an order may be cancelled by our system for various reasons. Possible reasons include:
If your order is cancelled, you will receive notice via email. You will not be billed for any cancelled items. Once an order is cancelled, it cannot be reprocessed and must be submitted again on our website. If you are interested in purchasing items similar to those unavailable, you may contact our Support Team for recommendations.
Our system is designed to process and ship orders as quickly as possible. After you have clicked "Place Your Order," you cannot cancel or change your order.